Scope of service
Definition, expectation, and compliance
Introduction
ABiQ is an advanced business information, market insight, and analytics platform for the Middle East and Africa (MEA) focused on the development of natural resources, social and transport infrastructure, and energy and utilities sectors.
ABiQ tracks the activity of projects in energy, utilities, hydrocarbon, transport, and social infrastructure sectors in 70 countries in the Middle East and Africa from concept to operation. ABiQ provides timely updates and thorough information about projects including values, timelines, products, and the organizations and people associated with them. We work in compliance with international standards for classification and the recognized research code of conduct.
In a holistic approach to market intelligence for business development, ABiQ augments project information with market insights on the countries, as well as details of the organizations and people associated with projects. ABiQ tracks organizations worldwide with major roles in MEA “built environment” projects including developers, financiers, consultants, main contractors, and operators. Structured knowledge enables advanced views and analytics for strategists and executives.
Sectors
ABiQ market research covers assets and projects in the built environment sectors. Those include:
Hydrocarbons and Chemicals – Hydrocarbons: oil and gas exploration, production, oil refining, gas processing, storage, and transmission. Chemicals: petrochemicals, basic chemicals, fertilizers.
Energy and Utilities – Power generation: coal, oil, gas fired, nuclear, biomass, renewables: solar, wind, hydropower, geothermal. Power storage and transmission. Water: desalination, treatment, storage, and transmission. Environmental: sewage treatment, waste management, waste-to-energy.
Transport – railways, airports, seaports, tunnels, causeways, roads.
Building construction – Social infrastructure: housing, education, healthcare. Commercial: hospitality, retail, offices, culture, sports, leisure.
Industrial – alumina refineries, aluminum smelters, cement plants, industrial gas plants, mines, solid waste treatment plants, steel mills
Countries
ABiQ market research covers assets and projects in the Middle East and Africa (MEA) countries.
The Middle East: Bahrain, Iraq, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates.
Africa: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cabo Verde, Central African Republic, Chad, Comoros, Côte d’Ivoire, Democratic Republic of the Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Lybia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Republic of the Congo, Réunion, Rwanda, Saint Helena, São Tomé and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.
Projects
Project information includes but is not limited to:
- Description, scope of work
- Project type: industry classification, form, function
- Location, country
- Value, estimate build cost or value of main contract
- Status and stage. See the table below for stage-dependent project information
- Products and capacities
| Study, Plan | FEED, Design | Pre-Qualification, Bid | Build |
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Roles
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Roles
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Roles
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Roles
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Other roles
Contacts Project management and or procurement contacts from the developer.
Update frequency Up to six months |
Other roles
Contacts Project management and or procurement contacts from the developer. Other, additional contacts from the consultant may be requested.
Update frequency Up to six months |
Other roles
Contacts Project management and or procurement contacts from the developer. Other, additional contacts from the consultant may be requested.
Other information Contract type Developer type |
Other roles
Contacts Project management and or procurement contacts from the developer and the contractor. Other, additional contacts from the consultant may be requested. |
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Update frequency Up to three months |
Other information Contract type Developer type Progress | ||
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Update frequency Up to six months |
Organizations and contacts
| Organizations | Contacts |
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Name Industry classification Role, business practice, Ownership type, Geographical domain, Physical Address Website Emails, Phone numbers Social media: LinkedIn, Twitter, Facebook
Other information Number of employees, Number of locations, Year founded
Related organizations Parent Shareholders Branches Subsidiaries
Related projects Applies to organizations that are associated with tracked projects in roles defined in Projects section above.
Related contacts See Contacts column in this table.
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Name Organization Job title Management position At least one of the two: Email address/phone number Social media: LinkedIn, Twitter, Facebook (if applicable)
Related projects Applies to organizations that are associated with tracked projects in roles defined in Projects section above.
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Analysis
The ABiQ website features several analytical views including but not limited to:
- Market ranking and benchmarking
- Projects awards and cashflow
- Projects cost breakdown
- Construction resources demand forecast
- Organizations ranking
ABiQ continues to develop and introduce new analysis regularly from hundreds of data points in markets, projects, and organizations information. Subscribers can download data in structured format that allows them to produce their own custom views and analysis.
Tools and features
| Business development | Communication | Integration |
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Support
ABiQ continues to develop and introduce new tools and features that expand the functional value in the platform and improve user experience.
Onboarding
A video training library is available on the website for subscribers to get started and familiarize themselves with the platform.
Subscribers can also take complimentary training sessions for using the platform and making the best out of the service with their account managers. Training can be comprehensive, brief, and general, or custom and tuned to specific purpose or interest.
Contact us
Subscribers can submit cases to inquire about business opportunities, or for additional information often related, but not limited to markets, projects, companies, and contact people. Subscribers can highlight issues related to the quality of content like updates, accuracy, and relevance of projects, as well as associated companies, contacts, and activities.
Cases can be related to:
| Content | Account | Technical |
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Issues related to functionality and behavior of the website, or to connection with other systems. |
Cases and inquiries related to content are expected to be within the scope of research. In case of inquiries for extra and additional information beyond the scope of research, ABiQ always tries to help answer or alternatively provide relevant contacts. Cases that are completely out of the scope of service might be disqualified.
Cases and inquiries related to content are normally replied to within 3 to 5 working days. Depending on the case, it might take more or less time to answer. If too many cases are submitted within a short period, fair usage policy applies and consequently it might take longer for ABiQ to attend cases.
Cases related to accounts or technical issues are handled by the account manager and normally responded to within 2 working days. Subscribers can also live chat with their account managers on the website.
Compliance
Research and content
Content in general is normally sourced from and verified by official sources and/or primary research. Research process and content production operations comply with The European Code of Conduct for Research Integrity.
Delivery, coverage, update, and accuracy of the content may vary by country, industry, time, business environment, market conditions, availability of information, accessibility of information, and project conditions. They are also subject to technical, legal, ethical, and cultural considerations.
Historical roles and organizations in projects from past stages that are no longer active at the current project stage might not be provided by default.