Scope of service
Definition, expectation and compliance
Table of contents
- Introduction
- Sectors
- Countries
- Projects
- Organisations and contacts
- Markets
- Analysis
- Tools and features
- Support
- Compliance
Introduction
ABiQ is an advanced business information, market insight and analytics platform covering the Middle East and Africa (MEA). ABiQ focus on the development of natural resources, social and transport infrastructure, and energy and utilities sectors.
ABiQ tracks the activity of projects in energy, utilities, hydrocarbon, transport and social infrastructure sectors in 70 countries in the Middle East and Africa from concept to operation. ABiQ provides timely updates and thorough information about projects including values, timelines, products and the organisations and people associated with them, in compliance with international standards for classification and recognised research code of conduct.
In a holistic approach to information intelligence for business development, ABiQ augments projects information with market insights on the countries and details of the organisations and people associated with projects. ABiQ tracks organisations worldwide with major roles in MEA built environment projects including developers, financiers, consultants, main contractors and operators. The structured knowledge enables advanced views and analytics for strategists and executives.
Sectors
ABiQ market research covers assets and projects in the built environment sectors. Those include:
Hydrocarbons and Chemicals – Hydrocarbons: oil and gas exploration, production, oil refining, gas processing, storage and transmission. Chemicals: petrochemicals, basic chemicals, fertilisers.
Energy and Utilities – Power generation: coal, oil, gas-fired, nuclear, biomass, renewables: solar, wind, hydropower, geothermal. Power storage and transmission. Water: desalination, treatment, storage and transmission. Environmental: sewage treatment, waste management, waste-to-energy.
Transport – railways, airports, seaports, tunnels, causeways, roads.
Construction – Social infrastructure: housing, education, healthcare. Commercial: hospitality, retail, offices, cultural, sports, leisure.
Countries
ABiQ market research covers assets and projects in the Middle East and Africa MEA countries.
The Middle East and North Africa – The Middle East: Bahrain, Egypt, Iraq, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates. North Africa: Algeria, Libya, Morocco, Tunisia.
Sub-Saharan Africa: Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cabo Verde, Central African Republic, Chad, Comoros, Côte d’Ivoire, the Democratic Republic of the Congo, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique, Namibia, Niger, Nigeria, Republic of the Congo, Réunion, Rwanda, Saint Helena, São Tomé and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Swaziland, Tanzania, Togo, Uganda, Zambia, Zimbabwe.
Projects
Projects information includes, but are not limited to:
- Description, the scope of work
- Project type: industry classification, form, function
- Location, country
- Value, estimate build cost or value of the main contract
- Status and stage. See table below for stage-dependent project information
- Products and capacities
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Study, Plan |
FEED, Design |
Pre-Qualification, Bid |
Build |
Run |
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Roles
Other roles
Contacts Project management contact people from the developer. Other, additional contacts might be requested.
Update frequency Up to six months |
Roles
Other roles
Contacts Project management contact people from developer and or consultant. Other, additional contacts might be requested.
Update frequency Up to six months |
Roles
Other roles
Contacts Project management contact people from developer and or consultant. Other, additional contacts might be requested.
Other information Contract type Developer type
Update frequency Up to three months |
Roles
Other roles
Contacts Project procurement and or project management contact people from developer, operator, lead design consultant, project management consultant and or main contractor. Other, additional contacts might be requested.
Other information Contract type Developer type Progress
Update frequency Up to six months
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This stage is also known as MRO for Maintain Repair and Operate, or O&M for Operation and Maintenance. Work in progress on building a database of built assets information for:
Information includes asset description, products and capacities, commissioning year, operators and contacts. ABiQ does not track activities after the construction of the project is complete or after the project is cancelled. |
Organisations and contacts
Information on organisations and contacts includes, but are not limited to:
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Organisations |
Contacts |
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Name Industry classification Role, business practice Ownership type Geographical domain Physical Address Website Emails Phone numbers Social media: LinkedIn, Twitter, Facebook
Other information Number of employees Number of locations Year founded
Financial information and performance ratios, limited to public listed organisations PLCs
Related organisations Parent Shareholders Branches Subsidiaries
Related projects Applies to organisations that are associated with tracked projects in roles defined in Projects section above.
Related contacts See Contacts column in this table.
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Name Social media: LinkedIn, Twitter, Facebook Positions: – Organisation – Job title – Management position – Start, end date (if applicable) – Emails – Phones
Related projects Applies to organisations that are associated with tracked projects in roles defined in Projects section above. |
Markets
Country information, also referred to as Markets, includes but are not limited to:
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Associated records
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Economic and forecast
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Indicators
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Hydrocarbon, energy and utilities
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Analysis
The ABiQ website features a number of analytical views, including, but not limited to:
- Market ranking and benchmarking
- Projects awards and cashflow
- Projects cost breakdown
- Construction resources demand forecast
- Organisations ranking
ABiQ continues to develop and introduce new analysis regularly from hundreds of data points in markets, projects and organisations information. Subscribers can download data in structured format that allows them to produce their own custom views and analysis.
Tools and features
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Business development
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Communication
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Integration
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ABiQ continues to develop and introduce new tools and features that expand the functional value in the platform and improve user experience.
Support
Onboarding
Video training library is available on the website for subscribers to get started and familiarise themselves with the platform.
Subscribers can also take complimentary training session for using the platform and making the best out of the service with their account managers. Training can be comprehensive, brief and general, or custom and tuned to specific purpose or interest.
Contact us
Because there is no limit to market needs, because every organisation role and nature of business is unique, and because there is no perfect knowledgeable or total solution information place, ABiQ offers complimentary access to its research resources and to its profound knowledge and vast experience market experts.
Subscriber can submit cases to inquire about business opportunities, or for additional information often related but not limited to markets, companies and contact people. Subscriber can also bring to ABiQ attention cases of quality issues like update and accuracy of projects and their associated companies and contacts, and activities.
Cases can be related to:
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Content
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Account
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Technical Issues related to functionality and behaviour of the website, or to connection with other systems. |
Cases and inquiries related to content are expected to be within the scope of research. In case of inquiries for extra and additional information beyond the scope of research, ABiQ always tries to help answer or alternatively provide relevant contacts. Cases that are completely out of the scope of service might be disqualified.
Cases and inquiries related to content are normally replied to within 3 to 5 working days. Depending on the case, it might take more or less time to answer. In case of too many cases submitted within short period of time, fair usage policy applies and consequently it might take longer time than average for ABiQ to attend cases.
Cases related to account or technical issues are handled by account manager normally responded to within 2 working days. Subscribers can also live chat with their account managers on the website.
Compliance
Research and content
Project classification is derived from OmniClass format of Construction Standards Institute CSI, and adapts a mix of form and function classification. The classification was slightly tuned to fit Middle East and Africa business language in the construction industry.
Research process, content production and the wider operations of information acquisition in the back-end comply with The European Code of Conduct for Research Integrity.
Delivery, coverage and quality of content may vary by country, industry and time depending on business environment, market conditions, availability of information and accessibility to information, project developer.. and subject to technical, legal, ethical and cultural considerations.
Historical roles and organisations in projects from past stages that are no longer active at the current project stage might not be provided by default.
Platform technology
Cloud-based structured relational database compliance with highest standards for security, performance and availability, and compliance with US law section 508 Information and Communication Technology ICT accessibility standards. The technology enables seamless connection and interfacing with other systems by all major providers.